Privacy Statement

Overview


DWT takes privacy and data protection law very seriously. This Privacy Statement is to help you understand what Personal Information we collect, why, how we use it and who we share it with. It also explains the rights you have in connection with your Personal Information, including how to contact us or to make a complaint.

If you have any questions about this statement please get in touch with DWT at the address below.

This Privacy Statement may change from time to time and in response to guidance and best practice advice issued by the Information Commissioner's Office. We will inform you of changes to this Privacy Statement via our website.


What information is being collected?

We collect your email address when you enter it on our website.  We use this email to be able to contact you with requested enewsletters. This may include company news, updates, related product or service information, etc.  We do not use cookies or collect any other data.


Who is collecting it?

DWT is the data controller and Namesco and Mailchimp are data processors.  When you enter your email address, it is sent to Namesco, our web provider.  They in turn, send us an email to let us (DWT) know you wish to subscribe.  We then add you to our subscriber listed, hosted through mailchimp.  

We will never sell or share it with other organisations for marketing purposes.

You have the right to opt out of receiving communications at any time by:

  • using the ‘unsubscribe’ link in our emails.
  • Emailing us and asking to be opted out of marketing communications

We may ask you to confirm or update your marketing preferences if you instruct us to provide further services in the future, or if there are changes in the law, regulation, or the structure of our business.


Who do we share your Personal Information with?
We may disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations. 


Our Site may, from time to time, contain links to and from other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and we do not accept any responsibility or liability for these policies. Please check such policies before submitting any information to these websites.


Where your Personal Information is held
Information is held at our offices with appropriate technological and operational measures put in place to safeguard it from unauthorised access, alteration, disclosure or destruction.

You are entitled to ask for a copy of the information held about you at any time by contacting us. 


How long your Personal Information will be kept
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, in other words, as long as you wish to subscribe to our enewsletter. When it is no longer necessary to retain your Personal Information, we will delete it.


Compliance with children’s online privacy protection act

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.


Your acceptance of these terms

By using this Site, and entering your email address, you signify your acceptance of this policy. You consent to us transferring your information to such third-party service providers for the purposes of dealing with your request to receive our enewsletter, as stated above.  Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.


Data complaints or requests
If you complain to us about how we have processed your Personal Information or you seek to exercise a data protection right such as a data subject access request, we will retain details of your complaint or request. We will only use the Personal Information we collect to process the complaint or request, to audit the level of service we have provided and to provide information to the regulator.

We will investigate your complaint but if you are not satisfied with our response or believe we are processing your Personal Information unlawfully, you can complain to the UK Information Commissioner's Office (ICO). Further information is available on the ICO website.